One memory for the organization.
What the owner learned on a call is there when a field tech asks about the same job.
AI operations for service businesses
Every job starts already briefed.
Agentic OS turns calls, texts, email, CRM, and files into shared operational memory. Hermes starts from what actually happened, identifies what needs your attention, and helps move the work forward.
Connections you approve, revocable anytimeIsolated per organization
HermesMorning brief
ConnectedWhat are my priorities today?
Reviewed email, jobs, and today's calendar
You have five open items, but only two need a decision from you:
- Oak Street: approve the supplier substitution holding up installation.
- Lakeview: review the revised estimate before crew planning at 10:30.
I grouped the remaining follow-ups for the team.
Draft the Oak Street substitution approval and send it to the supplier.
Sent email to Dennis at Cascade Supply
Approved and sent, referencing the substitution terms from yesterday's call.
Output a one-page PDF artifact of the Lakeview estimate for the crew.
Created Lakeview Estimate Summary.pdf
One page, ready to hand off before the 10:30 crew planning walk-through.
Book 15 minutes with the Lakeview owner tomorrow morning to walk through the revised numbers.
Checked calendar · sent invite
Booked for 9:00 AM tomorrow, with this week's site notes attached for context.
Message Hermes...
Why it is different
Most assistants start empty. Hermes starts knowing.
The work your business already does becomes context the whole team can use. No paste-in, no private chat silo, no daily reset.
Decisions stay. Noise leaves.
Commitments and changes become durable facts instead of another transcript to search.
The relevant history arrives first.
Hermes answers and acts without asking your team to catch it up on work already done.
Already briefed, in practice
Ask one question. Get the whole operational picture.
Each answer draws on the systems and conversations your business already uses, then offers the next useful step.
HermesHarborview
Connected01Calls + job history
Are we clear to start at Harborview?
Checked call log and job notes
Not yet. The adjuster approved less than quoted on the 9:15 call. Hold the crew until the owner resolves the gap.
The call at 9:15 answers the field tech at 9:40. Nobody typed a note or sent a recap.
HermesThe open appointment
Connected02Voicemail + CRM + calendar
Can we fit the Miller furnace repair in today?
Checked calendar, CRM, and voicemail
Yes. A 2:00 PM slot just opened. Miller's unit is under the service agreement, and the voicemail says the heat is completely out.
Hermes can draft the confirmation and add the visit while the dispatcher handles the exception.
HermesThe reminder to hold
Connected03Accounting + email + notes
Who needs an overdue reminder today?
Checked invoices, inbox, and shared notes
Three customers are overdue. Hold Northstar's reminder: Dana emailed yesterday that payment was approved for Friday.
Shared context prevents an awkward automated follow-up and prepares the other two drafts.
HermesThe lead drop explained
Connected04Ads + analytics + team notes
Why did new leads fall last week?
Checked ad spend, analytics, and team notes
Search traffic stayed steady. Paid leads fell after the emergency-service campaign reached its daily budget by noon.
Hermes connects the channel data to Monday's storm-demand note and can prepare budget options.
How it works
Connect once. It stays current on its own.
Your systems keep working as they do today. Each new message, call, update, and file becomes current context Hermes can use when your team needs it.
Connect
Approve access to email, calendar, calls, texts, CRM, accounting, and files. Revoke it anytime.
Distill
Noise drops away. Decisions, commitments, and changes become searchable memory.
Brief
Living client histories stay current and respect what each teammate is allowed to see.
Act
Hermes drafts, schedules, researches, and takes useful action across connected tools.
Connected accounts
Your existing tools, feeding one brain.
Email and calendar. Calls, texts, and voicemail. CRM, accounting, banking, files, and anything else with an API.
Plain-language data use
How your connected data is used
When you connect a Google or Microsoft account, Agentic OS uses the access you approve to read and organize that account's email, calendar, and files on your behalf, turning them into your business's shared operational context and answers from Hermes. Each account's raw data stays private to the person who connected it, access is limited to what you grant, we never sell it, and you can disconnect at any time. Full details are in our Privacy Policy and Terms of Service.
- You approve every connection
- Raw data stays private to its owner
- Revoke access anytime
Give your team an agent that already did the reading.
Agentic OS is in production for real service businesses. Sign in to your workspace or contact us to see it on your own accounts.
Sign in