Agentic OS — Terms of Service

Last updated: August 19, 2026

These Terms of Service (“Terms”) are a binding agreement between Tech Targets, LLC (“Tech Targets,” “we,” “us,” or “our”) and the organization or individual that accesses or uses Agentic OS (the “Service”) (“Customer,” “you,” or “your”). By creating an account, clicking “I agree,” or using the Service, you accept these Terms. If you are accepting on behalf of an organization, you represent that you are authorized to bind that organization.

1. The Service

Agentic OS is a hosted, multi-tenant software platform that lets organizations connect third-party data sources (“Connectors”) and use AI-assisted tools to organize, retrieve, and act on their business information. We may update, add, or remove features over time.

2. Accounts and eligibility

2.1 You must provide accurate account information and keep it current.

2.2 You are responsible for all activity under your account and for keeping credentials confidential. Notify us promptly of any unauthorized use.

2.3 The Service is not directed to individuals under 18, and you may not use it if you are barred under applicable law.

3. Customer Data and Connectors

3.1 “Customer Data” means all data, content, and materials you or your users submit to the Service or that the Service ingests on your behalf through Connectors (for example, email, contacts, calendar, CRM records, messages, call recordings, files, and financial records).

3.2 You own your Customer Data. You grant Tech Targets a non-exclusive, worldwide, royalty-free license to host, process, transmit, display, and otherwise use Customer Data solely to (a) provide and maintain the Service, (b) prevent or address technical or security issues, and (c) as otherwise permitted in these Terms and the Privacy Policy.

3.3 Your responsibilities. You represent and warrant that you have all rights, consents, and authority necessary to connect each Connector and to have the Service access, ingest, and process the associated data — including any consent required from third parties whose data is contained in your accounts. You are responsible for complying with the terms of each third-party Connector (e.g., Google, Microsoft, your CRM or accounting provider).

3.4 Third-party services. Connectors and other third-party services are provided by their respective operators under their own terms. We are not responsible for third-party services, and their availability is outside our control.

4. AI-assisted features

4.1 The Service uses artificial intelligence and large language models, including models operated by third-party providers, to process Customer Data and generate outputs (“Output”).

4.2 Output may be inaccurate. AI Output can be incomplete, incorrect, or misleading. You are responsible for reviewing Output before relying on it, and you should not treat Output as professional (legal, financial, medical, or other) advice.

4.3 To provide AI features, Customer Data may be transmitted to third-party model providers as described in the Privacy Policy. We contract with providers whose terms prohibit using your data to train their general models, except where you have enabled a feature that expressly states otherwise.

5. Acceptable use

You will not, and will not permit any user or third party to:

(a) reverse engineer, decompile, disassemble, or attempt to derive the source code, underlying architecture, models, prompts, or algorithms of the Service, except to the limited extent this restriction is prohibited by applicable law;

(b) copy, frame, mirror, scrape, or create derivative works of the Service or its content, or access the Service to build a competing product or service;

(c) resell, sublicense, rent, lease, or provide the Service to third parties except as expressly permitted;

(d) circumvent or probe usage limits, security, or access controls, or access the Service through unauthorized automated means;

(e) upload malware, or use the Service to infringe others’ rights, violate law, or transmit unlawful, harassing, or infringing content;

(f) misrepresent AI Output as human-generated where doing so would be deceptive or unlawful, or use the Service for high-risk automated decisions without human review.

We may suspend access to address a material or ongoing violation, a security risk, or a legal requirement, with notice where practicable.

6. Intellectual property

6.1 Our IP. As between the parties, Tech Targets owns and retains all right, title, and interest in and to the Service, including all software, source code, models, prompts, pipelines, user interfaces, documentation, and all improvements and derivatives, and all intellectual property rights therein. Nothing in these Terms transfers any of our intellectual property to you. These are trade secrets and confidential information of Tech Targets.

6.2 License to you. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during your subscription for your internal business purposes.

6.3 Feedback. If you give us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation.

6.4 Your marks and data remain yours; you grant us a limited license to use your name and logo to identify you as a customer only if you consent in writing.

7. Fees

7.1 Fees, billing frequency, and plan terms are as presented at sign-up or in an order form. Unless stated otherwise, fees are non-refundable and exclusive of taxes.

7.2 We may change fees on prospective notice; changes apply at your next renewal.

7.3 Late or failed payments may result in suspension after notice.

8. Confidentiality

Each party may receive the other’s non-public information (“Confidential Information”). The receiving party will protect it with at least reasonable care, use it only to perform under these Terms, and not disclose it except to personnel or contractors bound by similar obligations. This section does not apply to information that is public through no fault of the receiver, independently developed, or rightfully obtained from a third party.

9. Term and termination

9.1 These Terms apply while you use the Service or have an active subscription.

9.2 Either party may terminate for the other’s uncured material breach after 30 days’ written notice. We may terminate or suspend immediately for the conduct in Section 5.

9.3 On termination, your license ends and you must stop using the Service. We will make Customer Data available for export for 30 days, after which we may delete it, subject to legal retention and backup cycles.

9.4 Sections that by their nature should survive (including 3.2, 6, 8, 10, 11, 12, 13) survive termination.

10. Warranties and disclaimers

THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, TECH TARGETS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUT WILL BE ACCURATE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL; AND (b) EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR US $100 IF YOU PAID NOTHING). THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, YOUR BREACH OF SECTION 5, OR A PARTY’S INDEMNIFICATION OBLIGATIONS.

12. Indemnification

You will defend and indemnify Tech Targets against third-party claims arising from your Customer Data, your use of the Service in violation of these Terms, or your violation of law or third-party rights (including Connector terms or the rights of individuals whose data you ingested without authority).

13. Governing law and disputes

13.1 These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws rules.

13.2 The parties submit to the exclusive jurisdiction of the state and federal courts located in Delaware County, Pennsylvania for any dispute, and waive any objection to venue there.

14. General

14.1 Changes. We may update these Terms; material changes take effect on notice (e.g., email or in-product), and continued use constitutes acceptance.

14.2 Assignment. You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition, or sale of assets.

14.3 Entire agreement / severability / waiver. These Terms (with the Privacy Policy and any order form) are the entire agreement; if any provision is unenforceable, the rest remain in effect; failure to enforce is not a waiver.

14.4 Notices to Tech Targets: team@techtargs.com.

Tech Targets, LLC · team@techtargs.com · aos.ttservices.io